Shipping policy

 

SHIPPING POLICY

-QTE TECHNOLOGIES applies a NATIONWIDE SHIPPING policy for all orders, committing to the fastest delivery time, ensuring the most convenience and efficiency for customers;

We SHIPPING NATIONWIDE FOR FREE for orders with a value of 500,000 VND or more and weight < 2kg.

-QTE TECHNOLOGIES has a long-term, sustainable and reputable cooperation policy with express delivery units so it can deliver the FASTEST and SAFEEST products to all provinces and cities in Vietnam.

-QTE TECHNOLOGIES applies handover policy and instructions for use at customer locations for new products that require specialized techniques. This policy will be agreed upon with customers according to each specific order or according to the contract between the customer and our company.

-The exact time of delivery cannot be clearly determined (depends on shipping method, shipping time and delivery location).

-Please check the goods carefully, compare the product with documents and warranty cards (if any) before receiving.

After successful delivery, the company is only responsible if technical errors occur due to the Manufacturer (according to Exchange/Return regulations and Warranty Regulations), all other cases will not be our responsibility.

- Please note: All QTE TECHNOLOGIES products sold come with full documents such as: Sales invoice; or (and) Delivery note; or (and) Delivery record; or (and) Financial invoice (if requested by the customer). Therefore, customers have the right to refuse to receive goods without one of the above 4 types of documents. This is to ensure product quality, purchase the correct goods from QTE TECHNOLOGIES, and at the same time ensure your rights in exchange /Returns.

- Delivery time may be slower than expected for a number of reasons such as: Customer address is incorrect, Customer is not at home, Delivery staff cannot contact the customer, natural disasters, fires, ... If for company reasons, we will contact you to reschedule a reasonable delivery time.